We take your personal data seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used and what controls you have over your own data as a player on the 1jjj platform.
Six core principles that guide how your personal information is handled on the 1jjj platform.
All data transmitted between your device and 1jjj is protected by TLS encryption. Your account credentials, payment details and personal information are never sent or stored in plain text.
Your personal information is never sold to third parties. Data shared with external processors — such as payment providers like JazzCash and Easypaisa — is strictly limited to what is needed to complete the transaction.
Every player has the right to access their stored data, request corrections and ask for deletion. These requests are handled directly through the support team, with no unnecessary delays or complicated procedures.
Promotional emails and notifications are sent only when you opt in. You can change your communication preferences at any time from the account settings without needing to contact support.
CNIC documents and identity verification materials submitted during the KYC process are used solely for identity verification. They are stored securely and not accessible to platform staff beyond those required for verification.
This Privacy Policy is reviewed and updated whenever our data practices change. The "Last Updated" date at the top reflects the most recent revision — we do not make silent changes without updating that date.
This Privacy Policy describes how 1jjj ("the Platform", "we", "us") collects, uses, stores and protects the personal information of players and visitors ("you") who use the 1jjj website and mobile application.
By creating an account on 1jjj or using any part of the platform, you agree to the practices described in this Policy. This Policy should be read together with the 1jjj Terms and Conditions, which form the broader agreement between you and the platform.
We designed this Policy to be straightforward and readable — not buried in legal language that nobody actually gets through. If something is not clear, the support team is available 24/7 to explain any part of it.
This Policy applies to all players based in Pakistan using the 1jjj platform. All references to amounts are in Pakistani Rupees (PKR). Payment and identity references are specific to Pakistan-based services.
The types of personal data we collect depend on how you use the platform. Below is a summary of the main categories.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Registration & KYC verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | JazzCash / Easypaisa account number, bank account details, transaction history | Deposits & withdrawals |
| Account Data | Username, login history, balance, bet history, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system, session duration | Each platform visit |
| Communications Data | Live chat transcripts, support emails, feedback submitted | When you contact support |
| Marketing Preferences | Opt-in/opt-out status for emails, SMS and push notifications | Registration & account settings |
We do not collect sensitive personal data such as biometric data, religious beliefs or political opinions, and we have no interest in doing so.
Personal data is collected through the following means:
We never purchase contact lists, run unsolicited data scraping or collect information from social media profiles without your explicit consent.
Your personal data is used only for legitimate purposes directly connected to operating the 1jjj platform and providing you with a quality gaming experience. Specifically:
We do not use your data for automated decision-making that produces legal or significantly adverse effects on you without human review.
Your personal data is not sold, rented or traded to third parties. We share data only in the following limited circumstances:
Transaction data is shared with JazzCash, Easypaisa, Raast and bank partners solely to process deposits and withdrawals. These providers operate under their own privacy policies and are contractually required to protect the data shared with them.
If you undergo KYC verification, your submitted identity documents may be processed by a third-party verification provider. This provider is contractually bound to use the data only for verification purposes and to delete it after the verification is complete.
We may disclose personal data to relevant authorities if required to do so by law, court order or to cooperate with investigations into fraud, money laundering or other illegal activity involving our platform.
Hosting, cloud infrastructure and analytics providers that support the operation of the platform may have access to technical data under strict data processing agreements. These parties cannot use your data for their own purposes.
If you ever receive a communication claiming to be from 1jjj that asks for your password or full financial account details, treat it as suspicious. 1jjj support will never ask for your password.
Given the financial nature of the 1jjj platform, payment and identity data require particular care. Here is how we handle them.
When you deposit using JazzCash or Easypaisa, your mobile wallet account number is recorded against your transaction history for reconciliation and dispute resolution purposes. Full card numbers, if applicable, are never stored on our servers — card transactions are tokenised by the payment processor before reaching our systems.
CNIC copies or other identity documents submitted during verification are stored in an encrypted document vault accessible only to the verification team. Once your account is fully verified, you will not be asked to resubmit documents unless there is a specific reason to do so — such as a name change or a suspected account security event.
Documents held for KYC purposes are retained for the duration of your account plus any legally required period thereafter. Upon account closure, documents are deleted or anonymised within 30 days beyond any applicable retention obligation.
The 1jjj platform uses cookies and similar technologies to make the site work correctly, remember your preferences and understand how players navigate the platform. The categories of cookies we use are as follows:
Most browsers allow you to control cookie behaviour through settings. Note that disabling strictly necessary cookies will prevent you from logging in to the platform.
We retain your personal data only for as long as it is needed for the purposes described in this Policy. The general retention approach is:
The security of your personal data is a top priority. The following measures are in place across the 1jjj platform:
No system is completely immune to security threats. In the unlikely event of a data breach that affects your personal data, we will notify affected players as quickly as reasonably practicable.
You play an important role in account security too. Use a strong, unique password for your 1jjj account and enable 2FA in your account settings. Never share your login credentials with anyone.
As a player on 1jjj, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team via live chat or email.
You can request a copy of the personal data we hold about you at any time. We will provide this within a reasonable timeframe, typically within 14 days of a confirmed request.
If any information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update most account details directly from the account settings page.
You can request that we delete your personal data. Note that we may be required to retain certain data — such as transaction records — for legal and financial compliance reasons even after account closure.
In certain circumstances, you can ask us to restrict how we use your data while a query or complaint is being resolved.
If you have opted in to marketing communications, you can withdraw that consent at any time. Changes take effect within 30 days. Withdrawing marketing consent does not affect your ability to use the platform.
If you feel your data rights have not been respected, contact the support team first. If you remain unsatisfied after our response, you may seek further recourse through applicable channels.
The 1jjj platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. Age confirmation is required during the registration process.
If we become aware that an account has been registered by or is being used by a person under 18, the account will be closed immediately, all data associated with that account will be deleted as soon as legally permissible, and any deposited funds will be returned to the originating payment account after investigation.
If a parent or guardian believes that a minor has registered on the platform, please contact the support team immediately with relevant details so the matter can be investigated and resolved without delay.
Online gaming is for adults only. If you are under 18, please leave this platform. Parents should use device-level parental controls to prevent underage access to gaming platforms.
This Privacy Policy may be updated from time to time to reflect changes in our data practices, technology or legal requirements. The "Last Updated" date at the top of this page will be revised whenever a change is made.
For significant changes — meaning those that materially affect how your data is processed — we will make reasonable efforts to notify registered players via the email address on file before the change takes effect. Continued use of the platform after a revised Policy has been published constitutes your acceptance of the updated terms.
We recommend reviewing this page periodically, particularly before making any significant account changes such as requesting a withdrawal or updating payment details.
For any questions, concerns or requests related to this Privacy Policy or your personal data, please reach out through the following channels:
For account-specific matters such as data deletion requests or marketing opt-outs, please include your registered email address and username when contacting us so we can locate your account promptly.